🌐 Cette politique est aussi disponible en français : Politique de confidentialité (FR)
Legal

Privacy Policy

Effective Date: June 1, 2026  ·  Last updated: June 1, 2026

1. Who We Are

Resellabs (resellabs.com) is operated by Resellabs, based in Montreal, Quebec, Canada. This Privacy Policy explains how we collect, use, and protect your personal information.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec's Act respecting the protection of personal information in the private sector (Law 25 / Bill 64), and applicable provisions of the EU General Data Protection Regulation (GDPR).

To contact our privacy team: support@resellabs.com

2. Information We Collect

TypeWhatHow & Why
Email addressYour email when you sign up for alerts or newslettersSignup form (Brevo) — to send fee alerts and updates
Purchase dataName, email, billing info when buying a productStripe payment processor — to fulfill orders
Uploaded imagesPhotos you upload when using our AI Photo Scan featureProcessed in real-time only; see Section 3
Usage dataPages visited, time on site, browser type, IP addressCookies / analytics — to improve the site
CommunicationsMessages you send to our support emailEmail — to respond to your inquiries

We do not collect sensitive personal information such as government IDs, financial account numbers, or health data.

3. AI Photo Scan — Image Data

When you use our AI Photo Scan feature to identify products or estimate resale values, the following applies:

📷 Images are processed in real-time only.

They are not stored on our servers after processing is complete.

They are not shared with third parties for marketing or profiling purposes.

They are not used to train AI models.

You retain full ownership of all images you upload.

Image processing may be performed with the assistance of third-party AI APIs (such as Anthropic's Claude Vision). These processors do not retain your images. See Anthropic's Privacy Policy.

4. How We Use Your Information

We never sell your personal data to third parties. We do not use your data for advertising on other platforms.

5. Email Marketing, Consent & Brevo

We collect email addresses through an explicit opt-in signup form. By checking the consent checkbox and submitting the form, you actively consent to receiving email communications from Resellabs. This consent is recorded by Brevo with a timestamp and IP address.

You can withdraw consent and unsubscribe at any time by:

We use Brevo (formerly Sendinblue) to manage our email list. Brevo is GDPR-compliant. See Brevo's Privacy Policy.

6. Third-Party Processors

ProcessorPurposePrivacy Policy
BrevoEmail list management & sendingbrevo.com/legal/privacypolicy
StripePayment processingstripe.com/privacy
ReplitApp hostingreplit.com/site/privacy
AnthropicAI image processing (Photo Scan feature)anthropic.com/privacy
Google reCAPTCHASpam prevention on formspolicies.google.com/privacy
BluehostWebsite hostingbluehost.com/privacy-policy

All processors are contractually required to protect your data and may not use it beyond the service they provide.

7. Cookies

Our website uses cookies to remember your preferences, analyze site traffic, and support reCAPTCHA spam prevention on our forms. You can disable cookies in your browser settings.

8. Quebec Law 25 Compliance

⚖️ Loi 25 — Act respecting the protection of personal information in the private sector (Quebec) — in force since September 2023.

9. Data Retention

10. Your Rights

To exercise any of these rights, email support@resellabs.com. We will respond within 30 days.

11. Children's Privacy

Resellabs is not directed at children under the age of 13. If you believe we have inadvertently collected data from a child, contact us immediately at support@resellabs.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by email to subscribers and posted on this page with an updated effective date.

13. Contact

For any questions regarding this policy or to exercise your rights, please contact our privacy team:

support@resellabs.com

Montreal, Quebec, Canada